Privacy Policy

Many Privacy Policies are lengthy and often designed as a legal document, which results in them being difficult to understand and often ignored. Many users will blindly agree to terms and conditions rather than take the time to read through them. In response, we’ve shortened our own Privacy Policy and made it very easy to understand. We’ve used the type of language that people use in everyday life. Our hope is that when a user is presented with the Privacy Policy it is clear enough for them to be confident in the knowledge of what data we collect, why we collect it and what we do with the data.

We are committed to protecting all users’ privacy. We will only use information collected lawfully in accordance with current legislation. This includes information submitted voluntarily by users through a form or gathered automatically as you visit this site.

IMPORTANT: DO NOT SUBMIT ANY SENSITIVE OR PRIVATE INFORMATION through this site except through acknowledged secure areas. We accept NO RESPONSIBILITY WHATSOEVER for data submitted through insecure areas of this website.

Data Controller: Nissen Christmas Trees Ltd

Your rights: we comply with the data protection laws in the United Kingdom and take all reasonable steps to prevent any unauthorised access to your personal data. We reserve the right to amend or modify this privacy policy at any time and any changes will be published on this website. You are entitled to ask us to remove personal information from our records: if you wish to do this then please contact us so that we may process your request. To contact us about any of your rights set out in this Privacy Policy please write to:

The Data Protection Officer, NISSEN CHRISTMAS TREES LTD., Bankfield, Balbeuchley, Auchterhouse, Dundee, Angus, DD3 0QX, Scotland. 

You can also email us with the same request at office@nissenchristmastrees.com

Please provide your full name, email address and full postal address when writing to us.

Providing data about other people: by giving us information about another person you are confirming that they have given you consent to provide the information to us.

Communicating with you: it is very important to us that we provide a service that meets your expectations. This section explains the information we collect and how we use your data to communicate with you. By submitting your contact details, we may contact you or send you promotion & marketing materials from time to time. We have an historic database of companies and clients with whom we have worked over many years. If you receive communication from us, it is most likely that we have exchanged communication in the past. We will give you the opportunity to refuse any marketing email from us in the future by unsubscribing from our database.

  1. Submitted Information
    1. Enquiries: contact information that we have gathered over a period of time from companies and organisations with whom we have had contact for a variety of commercial reasons. This information (primarily name, position within the company/organisation, contact details [phone, email, address]) is stored on our database.
    2. Enquiry Form: the information you provide when completing the enquiry form in the ‘Contact Us’ section of this site; this information is added to our database.
    3. Sign-ups: the information you provide when signing up to communication – be it e-shots, surveys, newsletters or similar. This information is added to our database.
  2. How we store your data: Data gathered is held in secure, password-protected storage in accordance with regulations: data provided that generates our email database is stored for such time until you unsubscribe or until we unsubscribe you.
  3. How your data is used: Your data may be used in a number of ways to improve how we understand you as a customer and how we communicate with you: this may include: sending you notifications that might cover news, events, promotional offers and updates as deemed relevant from time to time.
  4. Who uses your data: Your data may be used by either a data processor or a data controller: in this instance, we are both processor and controller – albeit we work with third parties (such as MailChimp) through whom we issue communication. In this instance, they are also a processor. We do not sell your data to any third party. The only eventuality where we share data is when it is provided to regulatory bodies under a legal obligation to protect our own legal rights, if someone’s safety is at risk or if there is a security risk to others.
  5. Accessing your data: You can request the data we hold on you at any time by contacting the Data Controller as detailed above.
  6. Cookies
    1. This site uses cookies which are stored on your browser. You can usually modify your settings to prevent this. However, by disabling cookies, or certain types of cookie, you may hinder your user experience and/or prevent them from working entirely. Some cookies used on this site:
    2. Are essential in order to enable you to move around the site and use its features. Without them, some services (i.e. shopping baskets, electronic payment, etc.) can’t be provided.
    3. Collect information about how visitors use a site, i.e. which pages are viewed most often, etc. These cookies do not collect information that identifies a visitor: all information is anonymous. This feature is only used to improve the site’s functionality.
    4. Permit the website to remember choices you have made; this might include your user name, your specified language or your region) and they provide enhanced, more personal features to enhance the user experience. These cookies can also be used to remember changes made: fonts, font size and other parts of site pages that you can customise. They may also be used to provide services you have requested – such as video streaming or comments made on the site. The information collected might be anonymised and they can’t track your browsing activity on other sites.
    5. Improve the overall user experience and enable some of the functionality provided by this site.
    6. PLEASE BE AWARE that some cookies are placed by third party service providers (i.e. social media like/follow buttons) who perform some of the functions listed. Some of these services may track your behaviour on other websites over which we have no control.
  7. Analytical Data: This website also uses Google Analytics to allow us to monitor how users use our website. As part of this activity, if you have a Google account and have allowed Google to associate your web and app browsing history so that you may receive personalised ads then Google may collect a Google identifier which allows them to identify your Google account when you are using this website. If you require further information or wish to opt out of Google Analytics Remarketing and Advertising Reporting Features then please visit Google’s currently available opt-outs.